b'ReturnsStockWe do not accept returns without a return authorization form.A return is not a guarantee of a redo, reship or refund.Any resolution must beIf you wish to return an unused stock item without any defects, you may do discussed and confirmed with the customer service department. so within 10 days of receipt of order.No refunds or credits will be issued to To get started on a return, please visit www.agascustomservice.com used or unreturned products.Custom If your stock items have a defect or you received the wrong product, youR E T U R N Smust inform us of the issue before sending back the product, so we can There are no refunds on custom orders.If you are unhappy with yourquickly resolve the issue.In most circumstances we can quickly send out product please seeI have a problem. What now? or visit replacements. www.agascustomerservice.com and submit a ticket for review.You must have a return authorization form issued before sending back your If we find that there a mistake or error in your order, and have agreed toproduct.This form will go on the outside of the return and ensure prompt redo your order, in most cases we will issue a return authorization form. and proper processing.To receive a return authorization form please visit This lets the warehouse know to accept your package when it arrives inwww.agascustomerservice.com and click on Stock Returns. Dont forget to our warehouse.The return authorization form needs to be placed onupload your tracking number to your ticket.the outside of the box of your return.In order to expedite your return, upload the tracking information to your customer service ticket or email returns@agasmfg.com. We suggest sending your return via a service that provides you with a tracking number to avoid lost packages.AGAS does not take responsibility for the cost of returned items unless previously agreed upon.Call tags are available in rare instances and must be arranged through the customer service department.In most cases, redo orders will not ship out without prior receipt of your return.We suggest sending out your return immediately as to avoid any shipping delays.Any unreturned items will be charged in full. 377'